Effective Date: November 2022
Last Updated: January 2025
Our Commitment to Privacy
At MARK37.com, we practice what we preach. As advocates for digital privacy and sovereignty, we are committed to protecting your personal information and being transparent about our data practices. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, and company details when you submit forms or contact us
- Service Inquiries: Information about your technology needs, project requirements, and communications with our team
- Newsletter Subscriptions: Email address and preferences when you subscribe to our updates
Information Collected Automatically
- Website Analytics: We use Zoho SalesIQ to understand how visitors interact with our website, including pages visited, time spent, and navigation patterns
- Technical Information: IP address, browser type, device information, and referral sources
- Cookies and Similar Technologies: We use cookies to enhance your browsing experience and analyze website performance
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our privacy-focused technology solutions
- Provide consultations on Ghost Phones, Ghost Laptops, and digital privacy strategies
- Send you relevant updates about digital privacy, security trends, and our services (with your consent)
- Improve our website functionality and user experience
- Comply with legal obligations and protect our legitimate business interests
Information Sharing and Disclosure
We do NOT sell, rent, or trade your personal information to third parties. Period.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted partners like Zoho (our CRM provider) who help us operate our business under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfer: In the unlikely event of a merger or acquisition, your information would be transferred under the same privacy protections
Data Security
As privacy and security experts, we implement industry-standard security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure data storage with access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
Your Privacy Rights
You have the right to:
- Access: Request information about the data we have about you
- Correction: Update or correct your personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at support@mark37.com.
Cookie Policy
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior through Zoho SalesIQ
- Improve website functionality and performance
You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.