“I moved from the Google Pixel to a MARK37 'un-Googled' Pixel a while back, but neglected to realize I was not using all of the functionality on it and didn't even realize it until I had Scott, one of the support guys, on the phone while inquiring about another device. Scott was extremely responsive and never dropped the ball in my numerous challenges in finding a solution. He was extremely patient and talked me through numerous actions. With my MARK37 products, I just love not being prompted to use the AI bots every time I pick it up, and knowing not every piece of info I type or say is not going into some repository is enough to keep me a MARK37 customer, but the best part really is the customer service and tech service. No way you are getting the white glove service with technicians (that English is their first language) like you do with MARK37 with other phone providers. Also, there is no 'phone tree' and AI bots to maneuver through to pray you get to talk to a human. It's just humans. Extremely kind, patient and technically knowledgeable humans. Customer Service is so hard to come by these days and that alone makes buying MARK37 products a real value packed product that allows me to keep a piece of mind about my privacy.”
D.G.Verified Review