This is a consistently updated repository of all the most Basic Frequently Asked Questions (FAQs).
Over the past 2+ years we have fielded and answered 100’s of questions about these devices.
Please check the Q’s and A’s below, and our other resources, before reaching out with questions via support@mark37.com.
What network (phone/text/data) service providers work with the phone?
Each phone is “Carrier Unlocked” such that any provider using the GSM standard (which is all US based providers) will work. This includes, but is not limited to, AT&T, T-Mobile, Verizon, US Cellular, Consumer Cellular, Cricket, Google Fi, Metro PCS, Net10, PatriotMobile, PureTalk, efani, Reach Mobile, Red Pocket, Simple Mobile, Spectrum, Straight Talk, Ting, Total by Verizon, TracFone, US Mobile, Visible, Sprint and Xfinity.
Do you provide network services?
What network service providers do you recommend?
Can I keep my current phone number?
Can my current phone be De-Googled?
Can YOU De-Google my current phone?
Can I migrate my contacts? How?
Why do you focus on the Google Pixel Phone? Isn't Google evil?
Can I migrate my phone logs and text messages? How?
Will _(name any app)_ work on the device?
How do I migrate my photos and other files?
Will I be receiving a brand new device?
Does the Phone come with a SIM card?
What Applications are installed on the device?
Will the phone work in _(name a country outside the USA)_?
Can you sell / ship outside the USA?
What is GrapheneOS?
What is your return policy?
Do you offer insurance or protection plans for the device?
Will the device work with a dual SIM?
Do you offer de-googled Pixel models that are not available for sale here?
What is the camera quality on the phone relative to my iPhone or current phone?
Is this device compatible with my smart watch?
Are there any flip phone or dumb phone options?
I have more questions!
What's the difference between GrapheneOS and LineageOS?